Subscription Terms

Last updated: September 28, 2026

By purchasing a Subscription you agree to the following terms and conditions (the “Subscription Terms”), which supplement and form a part of the FITURE’s Terms of Service(the “Terms of Service”). With respect to your Subscription (including any Long-Term Membership), these Subscription Terms shall control and take precedence in the event of any conflict with the Terms of Service. In all other respects, these Subscription Terms are subject to the Terms of Service, and in the event of any conflict between them, the Terms of Service shall control and take precedence. Capitalized terms used but not defined here have the meanings given to them in the Terms of Service.

 

1.       Member. A “Member” is any individual who has a FITURE account for personal, non-commercial use.

2.       Subscription. By purchasing a Subscription you will have access to certain premium features and benefits of FITURE via the Device and the mobile Application, as applicable, to which your Subscription entitles you for as long as the Subscription remains active. You agree to pay the Subscription fee (plus any applicable taxes and other charges) on a monthly or annual basis, in advance, for your Subscription.

3.       Long-Term Membership (also referred to as the “Lifetime Plus Membership”). When you purchase a Device, FITURE may, based on the marketing policies then in effect, grant you a Long-Term Membership benefit (which is not a permanent right). A “Long-Term Membership” means that, after you first activate or redeem the membership, for as long as your FITURE account remains in existence and FITURE continues to operate and continues to offer such benefit in your region, your membership benefit will remain continuously valid, without any need for monthly or annual renewal. The term “Long-Term” is merely a description of being exempt from periodic renewal and continuing to enjoy such benefit during the subsistence of the above conditions. You acknowledge and agree that:

1. A Long-Term Membership benefit does not constitute any commitment, warranty, or payment obligation on the part of FITURE to provide you with permanent, indefinite, or fixed-term services;
2. The subsistence of such benefit is premised on FITURE’s continued operation of the Services. FITURE may, for legitimate reason such as adjustment to our operating strategy, the expiration of a device or service life cycle, technical or security considerations, changes in laws and regulations, or the cessation or modification of related services, and after giving you notice within a reasonable period in advance, terminate, stop, or modify all or part of the Services or such benefit; such circumstances shall not constitute a breach by FITURE, and FITURE shall not hereby be obligated to provide permanent services;
3. Such benefit may not be transferred, gifted, inherited, divided, or separated from the account, and shall terminate at the same time when your FITURE account is terminated, deleted, or becomes invalid for any reason;
4. The specific content, scope, and available features of such benefit shall be subject to the plan descriptions published by FITURE within the Services. FITURE may reasonably adjust them based on operational needs, provided that doing so does not materially derogate from your vested rights.

PLEASE BE ADVISED THAT IF YOUR FITURE ACCOUNT IS CANCELLED, OR IS FROZEN OR TERMINATED DUE TO A VIOLATION OF THESE SUBSCRIPTION TERMS AND/OR THE TERMS OF SERVICE, THE LONG-TERM MEMBERSHIP BENEFIT SHALL TERMINATE ACCORDINGLY.

4.       Price Changes. FITURE, in our sole discretion and at any time, may modify the Subscription price. Any Subscription price change will become effective at the expiration of your then-current Commitment Period. FITURE will provide you with reasonable advance notice of any change in Subscription price, and, where required by applicable law, at least thirty (30) days’ notice (or such other period as applicable law requires), to give you an opportunity to cancel your Subscription before such change becomes effective. Your continued use of the Services after the Subscription price change comes into effect constitutes your agreement to pay the modified Subscription price.

5.       Billing Authorization. You agree to pay us, through third-party payment services providers (such as Stripe, Inc. and its affiliates, Google Play, and the App Store), all charges at the prices then in effect for any purchase in accordance with the applicable payment terms presented to you at the time of purchase. You agree to make payment using the payment method you choose when you pay for your Subscription. You hereby authorize us to charge your specified payment method on a monthly or annual basis in line with your Commitment Period, in advance, for your Subscription and/or to place a hold on your payment method with respect to any unpaid charges for your Subscription. You authorize us to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your payment method until such amounts are paid in full. You acknowledge and agree that FITURE will not have any liability whatsoever for any insufficient funds or other charges incurred by you as a result of attempts to charge, and/or place holds on, your specified payment method as contemplated by these Subscription Terms.

6.       Other offers. FITURE may offer additional promotions or discounts related to Subscriptions from time to time in our sole discretion. Please read the details of those offers carefully before purchasing, as any additional terms presented to you during the sign up process will form part of these Subscription Terms. Unless specified in writing, all discount offers that require a payment are non-refundable. Any promotion must be used within the specified time frame of the promotion.

7.       Billing Inquires and Refunds. If you believe you have been billed in error for a Subscription, please notify us within 30 days of the billing date by emailing cs@fiture.com. Certain refund requests for Subscriptions may be considered by FITURE on a case-by-case basis and granted in our sole direction. FITURE will not issue a refund after the expiration of this 30-day period, except where required by applicable law.

To avoid any ambiguity, if you provide App Store or Google Play as your payment method, and wish to request a refund, please contact Apple or Google directly. Apple and Google will determine your eligibility for a refund according to their policies and applicable procedures. If a refund is approved, it will be issued by Apple or Google, we do not have the authority to grant refunds and do not process them directly, as all payment-related matters are managed by Apple and Google.

8.       Commitment Period. When you first sign up for a Subscription you must agree to a specific price and plan, which may include a commitment period term of at least one month (“Commitment Period”). The Commitment Period commences on the day that you activate your Subscription on the mobile Application. You agree to maintain your Subscription for the applicable Commitment Period. The price available with your plan is valid until the Commitment Period expires, at which time your Subscription will automatically continue at the then-current non-promotional price for your Subscription level.

9.       Auto-Renewal. Except for a Long-Term Membership as described in Section 3, your Subscription is an automatically renewing subscription. By subscribing, you expressly consent to the automatic renewal of your Subscription and to the recurring charges disclosed to you at the time of purchase, and you authorize us to charge your payment method on a recurring basis until you cancel. Before you subscribe, we disclose the material terms of the Subscription, including the amount and frequency of the recurring charge, the date of the first charge and of each renewal, and how to cancel. The renewal period will equal the Commitment Period you selected at the time of purchase (monthly or annual). YOU AGREE THAT, UNLESS YOU OPT OUT OF AUTO-RENEWAL AT LEAST 24 HOURS BEFORE THE EXPIRATION OF YOUR THEN-CURRENT COMMITMENT PERIOD, YOUR SELECTED SUBSCRIPTION PLAN WILL BE AUTOMATICALLY RENEWED AT THE EXPIRATION OF THE COMMITMENT PERIOD AT THE THEN-CURRENT NON-PROMOTIONAL PRICE APPLICABLE AT THE TIME OF RENEWAL. We will send you a reminder notice before each renewal, and, for any Subscription term of one (1) year or longer, at least thirty (30) days before the renewal, as and to the extent required by applicable law. You may cancel your Subscription at any time, as described in Section 10 (Cancellation by User).

Upon renewal of your Subscription, if we do not receive payment from your payment provider, we may terminate your Subscription. You will lose access to all of the premium features and benefits that require a Subscription. You will not receive any refund or credit for any unused portion of your Subscription.

10.    Cancellation by User. You may cancel your Subscription at any time. We will make cancellation at least as easy as subscribing: you may cancel online through your account settings or your payment provider’s page (such as your Apple ID account settings), or by contacting us at cs@fiture.com. Cancellation will be effective at the end of the current Commitment Period, and you will retain access to the premium features until the conclusion of that period. After that, you will lose access to all of the premium features and benefits that require a Subscription. You will not receive any refund or credit for any unused portion of your Subscription, except where required by applicable law. If you cancel, we will send you a confirmation of your cancellation.

11.    Suspension/Termination by FITURE. FITURE may immediately suspend or terminate your account, and all or any portion of your Subscription, without notice if:

1. your payment is overdue;
2. you provide false or inaccurate information;
3. you engage in conduct that violates any applicable law (including, without limitation, copyright and intellectual property laws); or
4. you engage in conduct that is threatening, abusive or harassing to our employees, agents, or other users, including, for example, making threats to physically harm or damage property; or
5. you violate these Subscription Terms, the Terms of Service or any other FITURE rules or agreements then in effect.

After FITURE terminates your account and your Subscription, you will lose access to all of our premium features and benefits that require a Subscription. You will not receive any refund or credit for any unused portion of your Subscription. Furthermore, FITURE reserves the right to delete all data, files, and other information stored in or for your account without further notice, in accordance with the Terms of Service.